Medical Office Assistant (MOA) Diploma
Enroll in our online Medical Office Assistant Course to further your career today!
Across Canada, there’s a consistent need for skilled medical office assistants. Our comprehensive online medical office assistant program covers the essentials of operating within a medical office setting, equipping you to perform effectively in various healthcare settings, including hospitals, dental practices, and specialist offices. The curriculum is rich with courses covering medical terminology, administrative and clinical duties, medical billing, and patient care, ensuring a well-rounded development of skills.
The program meets the evolving requirements of healthcare professionals, incorporating elements like electronic medical record management and clinical skills. By focusing on these critical areas, the program prepares you for immediate roles and a long-term career by enhancing your employability through specialized knowledge and interpersonal skills. Completing this medical office assistant program opens doors to rewarding positions and sets a foundation for lifelong professional growth.
Is Our Medical Office Assistant (MOA) Diploma Right for You?
You Should Apply If
Program Highlights
Discover What Makes Our Program Different

Medical Office Assistant (MOA) Diploma Outcomes
$22/hour
41,100
Source: Job Bank of Canada
Is a Career as a Medical Office Assistant Right for You?
Take the Career City College “Medical Office Assistant Career Training Readiness Quiz” to Find Out!
This fun quiz takes 3-minutes to complete and provides you with a personalized report! Learn your strengths, social styles, and what training and positions you’re best suited for.

Why Choose Career City College?
We Guarantee Our Resources, Guidance, And Support Until You Are Successfully And Gainfully Employed

Online Learning

Flexible Schedules

Financial Assistance

Accelerated Programs
*Financial assistance is available for students who qualify. To determine your eligibility, please contact our Admissions Department.

Course Overview
✔ Become well-versed in medicinal settings and practices through medical terminology, medical office billing, medical transcription, and medical office and clinical procedures.
✔ Learn how to operate the most in-demand Microsoft Office programs (Microsoft Word, Excel, and Outlook)
✔ Master keyboarding keyboarding
✔ Communicate effectively in the business environment
✔ Understand accounting fundamentals
Courses
This course dives into the foundational knowledge of medical terms. Students develop an understanding of human anatomy, disease processes, pharmacology, and the extensive terminology used in the medical field. This is the initial step toward further education and careers in health care, emphasizing the critical role of language in medical settings.
- MOA 120 – Medical Office Billing
Learn about medical billing, including ICD9 codes, through an in-depth study of the Medical Service Plan of British Columbia’s Billing Guide. This course combines theoretical knowledge with practical exercises, preparing students for effective billing practices and communication with insurance companies and patients.
- MOA 130 – Medical Transcription
Students will master the art of transcribing medical records accurately and efficiently, a key administrative duty in any medical office setting. This course emphasizes the importance of precision and speed in converting voice-recorded reports into written texts.
- MOA 140 – Medical Office and Clinical Procedures
Gain hands-on training in administrative skills and clinical duties, from managing patient appointments and registrations to assisting in medical examinations and understanding the use of medical equipment. This course will equip students with the practical skills required for a seamless operation within medical offices and clinics.
- GEN110 – Keyboarding
This course focuses on refining keyboarding skills, including speed, accuracy, and proofreading, which are essential for efficient work in medical offices. Through daily practice with keyboarding software, students enhance their ability to produce professional medical documents swiftly.
- BMD110 – Word Processing Core
Learn the fundamentals of word processing using Microsoft Word, developing skills to create, format, and manage documents. This course will show you how to handle various documents, including patient records and correspondence.
- BMD120 – Spreadsheets
Discover the power of Microsoft Excel in managing and analyzing data within medical offices. This course covers essential to intermediate spreadsheet features, teaching students to organize, calculate, and present data effectively.
- BMD150 – Email, Scheduling, & Calendars
Develop proficiency in using Microsoft Outlook for email management, appointment scheduling, and calendar maintenance. This course will teach you how to communicate and schedule in a fast-paced medical environment.
- BMD160 – Business Language & Communication Skills
Enhance your business English and communication skills, which are essential for effective interaction within the healthcare sector. This course addresses the unique communication needs of medical offices and focuses on clarity, professionalism, and confidentiality.
- BMD165 – Business Writing
Improve your ability to communicate professionally in writing. This course covers a range of business writing essentials, from emails to reports, emphasizing the importance of clear and effective written communication in this field.
- BMD300 – Accounting Fundamentals Core
Build a strong foundation in accounting principles, learning about debits and credits, financial statements, and month-end procedures. This course provides the necessary knowledge for managing financial tasks in medical offices.
- BMD310 – Accounting Fundamentals Advanced
Advance your understanding of accounting, focusing on special journals, bank reconciliations, and financial management concepts such as bad debts and corporate finance. This course prepares students for more complex financial responsibilities in medical office environments.

Prerequisites
✔Applicants must have completed grade 12 or equivalent or have mature student status (at least 19 years old).
✔Applicants must pass a criminal record check
✔Applicants must demonstrate English proficiency through any one of the following:
- Completion of grades 9-11, including English 11 with a grade of ‘C’ or higher from a country where English is one of the principal languages; or
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction; or
- Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of
the program.- IELTS Academic: overall score of 5.5 or higher.
- CAEL Test: overall score of 40 or above
- Duolingo English Test: overall score of 95 or above
- TOEFL iBT – 46 or above
- CELPIP: Minimum scores – Listening-6 Speaking-6 Reading-5 Writing-5
- Eiken – Pre-1
- Cambridge FCE+ – 160 or C | Cambridge Linguaskill – B2 or above
- PTE – 43 or above
- iTEP Academic – 3.5 or above
Job Opportunities
Enrolling in our medical office assistant program will broaden your career horizon and enable you to qualify for various positions within the healthcare industry. Here’s a glimpse of the potential job roles you can secure upon the successful completion of the program.
- Medical Office Assistant: As the backbone of medical offices, you’ll handle administrative and clinical duties and ensure smooth operations in medical settings.
- Medical Secretary: Specializing in communication and organizational skills, you’ll support healthcare professionals by managing patient records, scheduling, and correspondence.
- Medical Stenographer: With a focus on medical transcription and knowledge of medical terminology, you play a critical role in documenting patient care and facilitating effective communication among medical staff.
Source: Government of Canada

Program Tuition
Our Medical Office Assistant (MOA) Diploma program is available for the following price.
Domestic Student
$15,990.00 (including GST)
International Student
$27,125.00 (including GST)
Please visit our finance page to learn more about the many options that can help fund your education.

Frequently Asked Questions
Make Informed Decisions, Clarify Any Doubts, And Ensure You Have The Best Possible Experience
Career City College is designated by the Private Training Institutions Regulatory Unit (PTIRU). Career City College has also been granted an Education Quality Assurance (EQA) designation, indicating our career college meets or exceeds provincial government standards for quality assurance and consumer protection. Furthermore, Career City College is a proud member of the National Association Of Career Colleges (NACC), ensuring our college meets the highest regulatory standards. These designations serve as a testament to our commitment to providing high-quality education, relevant training, and practical skills that prepare our students for successful careers.
Yes, we have a dedicated FAO team to help guide students on their financial needs. Our Career Advisors will also assist you in discovering what scholarships may be available to you based on your circumstances. Please note that financial assistance is available for students who qualify. To determine your eligibility, please contact our Admissions Department.
Yes, this program is structured for self-paced learning. However, you must adhere to the set timeline to complete the program on time. Our teachers will assist you if you have any questions or need to catch up on your studies.
Yes, you’ll need a computer to access the online courses. Additional materials are also necessary to complete the course. Please fill out the request info form to receive a comprehensive list from one of our team members.
You can obtain the exact cost of the diploma by contacting us. Please fill out the request info form, and a Career Advisor will discuss the program’s tuition details with you.
Student Success Stories

Skylyn Mundell
I recently took the Business Management in Accounting program and was very pleased with everything! I learned a lot and the professors were very helpful and supportive, they made sure they made the time to help if needed and the course outline was laid out perfectly!

Sarah
I had a great experience with Career City College! I took the accounting/bookkeeping course and absolutely loved it. I could do it on my own time while still working to be able to pay the bills. They were always there and ready/willing to help if I was stuck on anything. The program was explained very well and the classes weren’t boring whatsoever. I also moved on to get the job that I wanted as an accounting tech and absolutely love it. Very thankful for this experience!

Tanya
As I have an auditory learning disability and eager to learn about the office administrator course. Career City College were able to accommodate with a voice reader that read the information with ease. Which made learning a lot easier.

Hailee Hearn
I can’t say enough good things about Career City College & the staff!! I called up one day interested in a complete different program than I am taking & if it wasn’t for my career advisor; I would never have known about the human resource management program. She listened to my issues with finding work after school & having small kids & she matched the most perfect program & future career to my needs. That stood out the most being a mom! It’s also a bonus I don’t have to go to school, find daycare & still have time for my kids with doing my schooling from home. I will always highly recommend this school!

Daliborka
I completed the Accounting Bookkeeping Certificate at Career City College through the fully online program. It was an excellent way for anyone wanting to study and continue to work at the same time. The course modules were laid out well and everything was easy to understand. Anytime I had problems that stumped me, all my instructors were just an email away and able to help me. The course teaches the basics needed to become an employable bookkeeper. Since graduating I have started my own business and already have three clients. I would highly recommend Career City College.

Stepfanie H
I wasn’t sure about doing an online course but the instructors made it very easy for me and I graduated with honours! 😊

Irena T
I finished the Office Asministration course. The course overally wasn’t too complicated. Software learning was a real fun. All instructors are nice. They checked on me regularly. Separately I want to thank City Career College for supporting me as a Ukrainian with a great scholarship. I believe my certificate will start a new career in Canada🙂

Julia Harms
Awesome staff! Definitely did the right choice to do my Accounting & Bookkeeping Certificate with Career City College. Very good education structure. I did my course online, but always had a contact person, so never felt alone or helpless. It was worth it.

Vanessa Su

Marcy M
I completed the Accounting/Bookkeeping Certificate. I was so happy to have the option to take this program online and was able to complete it while working and being a busy mom. I found the information very useful and use it in my current position.

Roberta Becker
My college experience was amazing! The online delivery of the my course was flexible and convenient for me, learning could not have gone smoother. The course material was soo great and all the staff and instructors were very easy to communicate with. I loved every minute of my experience and highly recommend choosing this college for an exceptional educational experience.

Samaneh Mehrabi
Great experience of studying on my own pace. I studied Accounting and Bookkeeping in Career City College. The instructors were responding to emails very fast and the course content was so useful and practical. Thank you all!

Grace Almas
I highly recommend your school. It has a well organized course outline and the teachers are knowledgeably and easy to respond to.

Elise Kostiuk
I took a 6 month online Bookkeeping/Accounting course with them last year, 2024, a few months later I landed my dream job everything I learned from the college! The staff is all wonderful and helpful! The course was great, it was so great in fact I signed up for another one this year, 2025, the Human Resource certificate! The staff is still amazing and remembered me and everything about me! I have just begun my second class with them! As a returning student I am glad to be back studying with them!! I highly recommend Career City College in Kelowna!!

Manvir
Great hands-on learning experience

Danika Breckenridge
Wonder place, wonderful people ❤

Diana Padrigo Thambiaiah
Had a great learning experience. All the staff are very involved and supportive. I would recommend this school if you’re looking to upgrade your skills.

Sabine W.
Very friendly staff and teachers! I went through a couple staff changes that slowed my studies down a bit, but this is not worth taking a star away from my rating. The career adviser is absolutely amazing and very fast in responding to emails.

Michael Loewen
Great instructors and staff. Great program!

Brittany Spooner
I had a great experience with Career City College. The instructors were amazing and the course material was great.

SaintPeter Ori
Friendly and helpful staff. The courses are customized to meet the demands in the labour market. I found the courses very relevant in my job. It was an investment I was happy I made.

Akeem Stewart
I started looking at online accounting courses and I found Career City College. My experience with the course was great. I was reassured along the way and the teachers were very helpful.. I am very pleased with the school and course and my overall experience!

Emkay Kolsto
Wonderful courses. Staff are very friendly and always willing to help if you are ever unsure or stuck in an area. Lots of tools provided to help you. I always had questions, and the teachers responded quickly and provided documents to help you practice as well as understand the materials more.
It is also such a positive, encouraging environment.
Had a really pleasant time doing studies here.

Shayley McKee
Teachers were very helpful and so understanding. I had a rough year in my personal life & my teachers never gave up on me.

Monique Carignan
Friendly staff. Really good program if you are working as well as wanting to take courses. you work on your own time and create your own schedule. would recommend!

Bailey Riza
Great school especially for mature students who are working part time or have families. You can work at your pace and set your schedule. The instructors were easy to work with and the quality of the education was good as well.

Jacira Rocha Fortes
I just finished my Accounting & Bookkeeping course at Career City College. This was the best decision I have ever made. Great program!!! The instructors (specially Phillip Allums and Kerresa Wright) went above and beyond to help me during my journey, replying to my e-mails on time and calling regularly to follow up with my studies and keep me motivated. If you want to invest in your future, Career City College is the way to go. It is definitely worth every cent!!! Thank you instructors and staff!!!

William May
Great staff, informative course material, this has been one of the most important moments in my re-education. Thanks to all that helped me directly and indirectly.
I recommend this college for the great teaching from step one to the final step. Staff always helped when stuck or unsure of the steps to be taken.
By far one of the best experiences while being educated. Thanks again to everyone! Keep up the exceptional work!

Jessica James
I highly recommend Career City College. The instructors are informative, helpful, and very quick to respond if you ever have a concern or a question that needs to be answered. The courses are outlined clearly on the tasks that need to be completed. The information provided helped me grow and learn new things that will help me in my career search.
Thank you to Career City College for pushing me and thank you to all the wonderful instructors and staff that helped me along the way!
Just an overall positive experience!

Karla MacLennan
I had an amazing experience with the school and staff. I have learned more than I had expected to which will help me in my future endeavours. I’m very thankful I had such an amazing teacher throughout the whole course. When I needed a little push she was always able to give me one. My husband and I were starting our own small business and I was not sure where to start. This course gave me the confidence and knowledge that I needed.
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The Pros and Cons of Being a Medical Office Assistant
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