Office Administration Certificate

Take the first step towards your career in office administration!

Begin your career in office administration, or upgrade your skills, by enrolling in our Office Administration Certificate program.

This program covers the fundamentals of office administration while teaching you foundational skills like human resource management, keyboarding and writing.

Additional attention is paid to teaching you the most in-demand MS Office software applications to ensure you can operate as effectively as possible once in the workplace.

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Online Courses
Accredited Programs
One-on-One Instruction

Is Our Office Administration Certificate Right for You?

You Should Apply If
You are highly organized
You enjoy working with others
You are a good communicator
You have strong problem solving skills

Office Administration Certificate Career Outcomes

Average Wage (Canada)


Number of Job Openings (Canada: 2019-2028)


*according to the Job Bank of Canada

Are You Career Training Ready?

Take Career City College’s Career Training Readiness Quiz to Find Out!

This fun quiz takes 3-minutes to complete and provides you with a personalized report! Learn your strengths, social styles, and what training and positions you’re best suited for.

Why Choose Career City College?

We guarantee our resources, guidance, and support until you are successfully and gainfully employed.

Online Learning

Learn from anywhere in Canada with online courses

One-on-One Instruction

Book one-on-one instructional sessions with your teachers

Flexible Schedules

Start studying when you want with monthly program start dates

Job Preparedness

Receive essential job-preparedness skills through program courses

Financial Assistance

Get assistance in finding financial aid and payment options*

Accelerated Programs

Enter the workforce faster with accelerated programs that focus on the essentials

*Financial assistance may be available to eligible students only.

Course Overview

✔ Learn how to operate the most in-demand Microsoft Office programs (Microsoft Word, Excel, and Outlook)

✔ Understand proven Human Resource Management skills

✔ Use effective career planning, resume development, and interview skills

✔ Master keyboarding

✔ Communicate effectively in the business environment

✔ Perfect customer service skills


  • BMD110 – Word Processing Core

This course introduces students to word processing and Microsoft Word. It helps to develop skills in creating and manipulating highly functional documents.

  • BMD120 – Spreadsheets

    This course introduces students to spreadsheets and Microsoft Excel. You will learn how to work with different types of documents using a variety of core and intermediate features to create and edit professionally. manipulating highly functional spreadsheets.

  • BMD150 – Email, Scheduling, & Calendars

    This course introduces students to email and Microsoft Outlook. It helps to develop skills in managing email, calendars, contacts, and tasks.

  • BMD160 – Business Language & Communication Skills

    This course introduces students to business English and communication in a business environment.

  • BMD165 – Business Writing

    This course is designed to provide students with all of the information and practice they need to communicate effectively in the business world. Business Writing features a stronger focus on technology with a new chapter on drafting messages for electronic media, new cutting-edge business content including social media and e-portfolios focusing on grammar, vocabulary, and writing. You’ll discover how business communication differs from personal and social communication, and you’ll see how today’s companies use blogs, social networks, podcasts, virtual worlds, wikis, and other technologies.

  • BMD400 – HR: Managing Strategic Human Resources

    This Course introduces and provides students and practicing managers with a concise and thorough review of essential HR management concepts, including fundamental practices, methods, topics, and relevant legal findings. It offers opportunities to develop interpersonal skills and contribute to effective functioning in different organizational settings.

  • BMD450 – HR: Human Relations in Organizations

    This course emphasizes work-related features, developing the foundations of individual effectiveness and healthy, successful relationships in the workplace. Human Relations shows you how you can become more effective in your work and personal life through knowledge and skill in human relations.

  • BMD175 – Office Procedures & Records Management

    This course introduces students to positive workplace values and various strategies and techniques to maximize productivity and efficiency in the workplace. Further, this course introduces students to systems related to managing records and office procedures as it applies to office machines and protocols.

  • BMD180 – Customer Relationship Management

    This course introduces students to customer relationship management and establishes the importance of customer service in relation to sales and business.

  • BMD190 – Records Management

    This course introduces students to systems related to managing records and office procedures as it applies to office machines and protocols.

  • GEN200 – Job Search and Career Planning

    This course shares the latest techniques to find jobs efficiently and effectively. This course teaches you how to develop your profile and brand, seek advertised and unadvertised positions, network successfully to broaden your circle and work with recruiting professionals. This course also turns non-interviewers into good interviewers. This course will help you sharpen such skills as open-ended questioning, active listening, and reading body language – all essential in various interview and job situations.


  • ✔ Applicants must have completed grade 12 or equivalent or have mature student status (at least 19 years old). Applicants whose primary language is not English must also achieve a minimum of 60% on the CCC language assessment before enrolling. Program admission requirements may not be waived by the student or the institution.

Job Opportunities

By taking our program, you can qualify for the following positions:

✔ Administrative Assistant

✔ Administrative Officer

✔ Administrative Services Coordinator

✔ Liaison Officer

✔ Office Administrator

✔ Office Manager

✔ Office Services

✔ College Admissions Officer

✔ Customer Service Representative

✔ Secretary

✔ Personal Assistant

✔ Executive Assistant

*Source:  Government of Canada

Ready to Start Your Career in Office Administration?

Student Success Stories

Cheyenne S.

This program not only taught me more about the area of study I chose for my certificate, but the short time frame and the flexibility with when I do the courses perfectly fit in with my work schedule! I feel truly prepared for the kinds of jobs I'm looking for now!

Jessica James

I highly recommend Career City College. The instructors are informative, helpful, and very quick to respond if you ever have a concern or a question that needs to be answered. The courses are outlined clearly on the tasks that need to be completed. The information provided helped me grow and learn new things that will help me in my career search. Thank you to Career City College for pushing me and thank you to all the wonderful instructors and staff that helped me along the way! Just an overall positive experience!

William May

Great staff, informative course material, this has been one of the most important moments in my re-education. Thanks to all that helped me directly and indirectly. I recommend this college for the great teaching from step one to the final step. Staff always helped when stuck or unsure of the steps to be taken. By far one of the best experiences while being educated. Thanks again to everyone! Keep up the exceptional work!

Jacira Rocha Fortes

I just finished my Accounting & Bookkeeping course at Career City College. This was the best decision I have ever made. Great program!!! The instructors (specially Phillip Allums and Kerresa Wright) went above and beyond to help me during my journey, replying to my e-mails on time and calling regularly to follow up with my studies and keep me motivated. If you want to invest in your future, Career City College is the way to go. It is definitely worth every cent!!! Thank you instructors and staff!!!

Bailey Riza

Great school especially for mature students who are working part time or have families. You can work at your pace and set your schedule. The instructors were easy to work with and the quality of the education was good as well.

Monique Carignan

Friendly staff. Really good program if you are working as well as wanting to take courses. you work on your own time and create your own schedule. would recommend!

Shayley McKee

Teachers were very helpful and so understanding. I had a rough year in my personal life & my teachers never gave up on me.

Emkay Kolsto

Wonderful courses. Staff are very friendly and always willing to help if you are ever unsure or stuck in an area. Lots of tools provided to help you. I always had questions, and the teachers responded quickly and provided documents to help you practice as well as understand the materials more. It is also such a positive, encouraging environment. Had a really pleasant time doing studies here.

Akeem Stewart

I started looking at online accounting courses and I found Career City College. My experience with the course was great. I was reassured along the way and the teachers were very helpful.. I am very pleased with the school and course and my overall experience!

SaintPeter Ori

Friendly and helpful staff. The courses are customized to meet the demands in the labour market. I found the courses very relevant in my job. It was an investment I was happy I made.

Brittany Spooner

I had a great experience with Career City College. The instructors were amazing and the course material was great.

Michael Loewen

Great instructors and staff. Great program!

Sabine W.

Very friendly staff and teachers! I went through a couple staff changes that slowed my studies down a bit, but this is not worth taking a star away from my rating. The career adviser is absolutely amazing and very fast in responding to emails.

Diana Padrigo Thambiaiah

Had a great learning experience. All the staff are very involved and supportive. I would recommend this school if you’re looking to upgrade your skills.

Aaron Husak

I would highly recommend this college . the teachers go above and beyond with one on one training , they go into depth on helping there students succeed in any industry. I cant thank you guys enough on the skills i now have in my industry of business. I will definitely recommend you guys to my friends and family.

Danika Breckenridge

Wonder place, wonderful people ❤


Great hands-on learning experience

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    I understand that by submitting this form, I consent to be contacted by email, phone, text message, or any other form of communication by Career City College. My consent can be withdrawn at any time.