Office Administration Certificate
Enroll in our online Office Administration Certificate program to further your career today!
Join our online office administration program to begin your new career or upgrade your skills. This certificate explores the core aspects of office administration and offers a range of courses, from human resource management to keyboarding and professional writing skills. It mainly focuses on developing proficiency in Microsoft Office to ensure you are well-prepared for any office environment.
Furthermore, you will gain problem-solving, interpersonal communication, and time-management skills, which are crucial for administrative professionals. Whether you’re aiming for an entry-level position or looking to advance in your career, this program provides practical experience, hands-on learning, and the support to set you on the path to success in the business world.
Is Our Office Administration Certificate Right for You?
You Should Apply If
Program Highlights
Discover What Makes Our Program Different

Office Administration Certificate Career Outcomes
$28.04/hour
97,900
Source: Job Bank of Canada
Is a Career in Office Administration Right for You?
Take the Career City College “Office Administration Career Training Readiness Quiz” to Find Out!
This fun quiz takes 3-minutes to complete and provides you with a personalized report! Learn your strengths, social styles, and what training and positions you’re best suited for.

Why Choose Career City College?
We Guarantee Our Resources, Guidance, And Support Until You Are Successfully And Gainfully Employed

Online Learning

One-on-One Instruction

Flexible Schedules

Job Preparedness

Financial Assistance

Accelerated Programs
*Financial assistance is available for students who qualify. To determine your eligibility, please contact our Admissions Department.

Course Overview
✔ Learn how to operate the most in-demand Microsoft Office programs (Microsoft Word, Excel, and Outlook)
✔ Understand proven Human Resource Management skills
✔ Use effective career planning, resume development, and interview skills
✔ Master keyboarding
✔ Communicate effectively in the business environment
✔ Perfect customer service skills
Courses
Dive into the essentials of word processing with Microsoft Word, learning to craft and refine highly functional documents. This course is a cornerstone for mastering word processing, emphasizing the creation of professional documents.
- BMD120 – Spreadsheets
Explore the dynamic world of spreadsheets through Microsoft Excel. Gain proficiency in managing and manipulating data across various document types, utilizing core and advanced features to produce professional-grade spreadsheets.
- BMD150 – Email, Scheduling, & Calendars
Become proficient at managing communications with Microsoft Outlook, focusing on efficient email management, calendar scheduling, contact management, and task organization. This is essential for thriving in any office environment.
- BMD160 – Business Language & Communication Skills
This course enhances your knowledge of business English and effective communication within business contexts, preparing you for seamless interaction in the professional world.
- BMD165 – Business Writing
Elevate your business writing skills with comprehensive insights into crafting clear and impactful messages. This course covers everything from traditional business correspondence to the latest electronic media, teaching you how to communicate effectively in today’s workforce.
- BMD400 – HR: Managing Strategic Human Resources
This course offers a concise overview of HR management concepts, essential for understanding fundamental practices, methods, topics, and legal aspects. It will enhance your interpersonal skills and contribute to effective organizational functioning.
- BMD450 – HR: Human Relations in Organizations
This course focuses on developing individual effectiveness and nurturing healthy, successful workplace relationships. It is essential for those who aim to enhance their human relations skills and ensure a positive and productive office environment.
- BMD170 – Office Procedures
Learn about positive workplace values and strategies for maximizing productivity and efficiency. This course also dives into record management systems and office procedures, including using office equipment and protocol adherence.
- BMD180 – Customer Relationship Management
This course teaches the importance of excellent customer service and its impact on sales and overall business success. Learn strategies for managing customer relationships effectively.
- BMD190 – Records Management
Gain insights into systems for managing records and implementing efficient office procedures. This course reinforces the importance of organization and protocol adherence in managing office records.
- GEN200 – Job Search and Career Planning
Master the latest job search techniques and career planning strategies. From developing a professional profile and brand to navigating both advertised and unadvertised job markets, this course prepares you for successful networking and interviewing, setting the stage for a successful career transition or advancement.

Prerequisites
✔Applicants must have completed grade 12 or equivalent or have mature student status (at least 19 years old).
✔Applicants must demonstrate English proficiency through any one of the following:
- Completion of grades 9-11, including English 11 with a grade of ‘C’ or higher from a country where English is one of the principal languages; or
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction; or
- Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of
the program.- IELTS Academic: overall score of 5.5 or higher.
- CAEL Test: overall score of 40 or above
- Duolingo English Test: overall score of 95 or above
- TOEFL iBT – 46 or above
- CELPIP: Minimum scores – Listening-6 Speaking-6 Reading-5 Writing-5
- Eiken – Pre-1
- Cambridge FCE+ – 160 or C | Cambridge Linguaskill – B2 or above
- PTE – 43 or above
- iTEP Academic – 3.5 or above
Job Opportunities
Enrolling in our program will qualify you for many career opportunities in office administration. This program equips you with the skills and knowledge necessary for various roles.
- Administrative Assistant: Become an indispensable part of any office setting, mastering office procedures and computer applications.
- Office Administrator: Oversee the smooth running of daily operations, ensuring efficiency in using office equipment and software.
- Administrative Services Coordinator: Specializes in coordinating office services and managing critical administrative tasks.
- Liaison Officer & College Admissions Officer: Serve as the crucial link within educational institutions or between organizations, facilitating communication and administrative functions.
- Customer Service Representative: Utilize your interpersonal and problem-solving skills to provide outstanding customer support.
- Secretary & Personal Assistant: Handle critical scheduling, correspondence, and information management, supporting executives and managers.
- Executive Assistant: Step into a high-level role that offers direct support to executives, requiring advanced organizational skills and the ability to manage complex projects.
Source: Government of Canada

Program Tuition
Our Office Administration Certificate program is available for the following price.
Domestic Student
$9,990.00 (including GST)
International Student
$16,039.00 (including GST)
Please visit our finance page to learn more about the many options that can help fund your education.

Frequently Asked Questions
Make Informed Decisions, Clarify Any Doubts, And Ensure You Have The Best Possible Experience
Career City College is designated by the Private Training Institutions Regulatory Unit (PTIRU). Career City College has also been granted an Education Quality Assurance (EQA) designation, indicating our career college meets or exceeds provincial government standards for quality assurance and consumer protection. Furthermore, Career City College is a proud National Association Of Career Colleges (NACC) member, ensuring our college meets the highest regulatory standards. These designations serve as a testament to our commitment to providing high-quality education, relevant training, and practical skills that prepare our students for successful careers.
Yes, we have a dedicated FAO team to help guide students on their financial needs. Our Career Advisors will also assist you in discovering what scholarships may be available to you based on your circumstances. Please note that financial assistance is available for students who qualify. To determine your eligibility, please contact our Admissions Department.
Yes, this program is structured for self-paced learning. However, you must adhere to the set timeline to complete the program on time. Our teachers will assist you if you have any questions or need to catch up on your studies.
Yes, you’ll need a computer to access the online courses. Additional materials are also necessary to complete the course. Please fill out the request info form to receive a comprehensive list from one of our team members.
You can obtain the exact cost of the diploma by contacting us. Please fill out the request info form, and a Career Advisor will discuss the program’s tuition details with you.
Student Success Stories

Skylyn Mundell
I recently took the Business Management in Accounting program and was very pleased with everything! I learned a lot and the professors were very helpful and supportive, they made sure they made the time to help if needed and the course outline was laid out perfectly!

Sarah
I had a great experience with Career City College! I took the accounting/bookkeeping course and absolutely loved it. I could do it on my own time while still working to be able to pay the bills. They were always there and ready/willing to help if I was stuck on anything. The program was explained very well and the classes weren’t boring whatsoever. I also moved on to get the job that I wanted as an accounting tech and absolutely love it. Very thankful for this experience!

Tanya
As I have an auditory learning disability and eager to learn about the office administrator course. Career City College were able to accommodate with a voice reader that read the information with ease. Which made learning a lot easier.

Hailee Hearn
I can’t say enough good things about Career City College & the staff!! I called up one day interested in a complete different program than I am taking & if it wasn’t for my career advisor; I would never have known about the human resource management program. She listened to my issues with finding work after school & having small kids & she matched the most perfect program & future career to my needs. That stood out the most being a mom! It’s also a bonus I don’t have to go to school, find daycare & still have time for my kids with doing my schooling from home. I will always highly recommend this school!

Daliborka
I completed the Accounting Bookkeeping Certificate at Career City College through the fully online program. It was an excellent way for anyone wanting to study and continue to work at the same time. The course modules were laid out well and everything was easy to understand. Anytime I had problems that stumped me, all my instructors were just an email away and able to help me. The course teaches the basics needed to become an employable bookkeeper. Since graduating I have started my own business and already have three clients. I would highly recommend Career City College.

Stepfanie H
I wasn’t sure about doing an online course but the instructors made it very easy for me and I graduated with honours! 😊

Irena T
I finished the Office Asministration course. The course overally wasn’t too complicated. Software learning was a real fun. All instructors are nice. They checked on me regularly. Separately I want to thank City Career College for supporting me as a Ukrainian with a great scholarship. I believe my certificate will start a new career in Canada🙂

Julia Harms
Awesome staff! Definitely did the right choice to do my Accounting & Bookkeeping Certificate with Career City College. Very good education structure. I did my course online, but always had a contact person, so never felt alone or helpless. It was worth it.

Vanessa Su

Marcy M
I completed the Accounting/Bookkeeping Certificate. I was so happy to have the option to take this program online and was able to complete it while working and being a busy mom. I found the information very useful and use it in my current position.

Roberta Becker
My college experience was amazing! The online delivery of the my course was flexible and convenient for me, learning could not have gone smoother. The course material was soo great and all the staff and instructors were very easy to communicate with. I loved every minute of my experience and highly recommend choosing this college for an exceptional educational experience.

Samaneh Mehrabi
Great experience of studying on my own pace. I studied Accounting and Bookkeeping in Career City College. The instructors were responding to emails very fast and the course content was so useful and practical. Thank you all!

Grace Almas
I highly recommend your school. It has a well organized course outline and the teachers are knowledgeably and easy to respond to.

Elise Kostiuk
I took a 6 month online Bookkeeping/Accounting course with them last year, 2024, a few months later I landed my dream job everything I learned from the college! The staff is all wonderful and helpful! The course was great, it was so great in fact I signed up for another one this year, 2025, the Human Resource certificate! The staff is still amazing and remembered me and everything about me! I have just begun my second class with them! As a returning student I am glad to be back studying with them!! I highly recommend Career City College in Kelowna!!

Manvir
Great hands-on learning experience

Danika Breckenridge
Wonder place, wonderful people ❤

Diana Padrigo Thambiaiah
Had a great learning experience. All the staff are very involved and supportive. I would recommend this school if you’re looking to upgrade your skills.

Sabine W.
Very friendly staff and teachers! I went through a couple staff changes that slowed my studies down a bit, but this is not worth taking a star away from my rating. The career adviser is absolutely amazing and very fast in responding to emails.

Michael Loewen
Great instructors and staff. Great program!

Brittany Spooner
I had a great experience with Career City College. The instructors were amazing and the course material was great.

SaintPeter Ori
Friendly and helpful staff. The courses are customized to meet the demands in the labour market. I found the courses very relevant in my job. It was an investment I was happy I made.

Akeem Stewart
I started looking at online accounting courses and I found Career City College. My experience with the course was great. I was reassured along the way and the teachers were very helpful.. I am very pleased with the school and course and my overall experience!

Emkay Kolsto
Wonderful courses. Staff are very friendly and always willing to help if you are ever unsure or stuck in an area. Lots of tools provided to help you. I always had questions, and the teachers responded quickly and provided documents to help you practice as well as understand the materials more.
It is also such a positive, encouraging environment.
Had a really pleasant time doing studies here.

Shayley McKee
Teachers were very helpful and so understanding. I had a rough year in my personal life & my teachers never gave up on me.

Monique Carignan
Friendly staff. Really good program if you are working as well as wanting to take courses. you work on your own time and create your own schedule. would recommend!

Bailey Riza
Great school especially for mature students who are working part time or have families. You can work at your pace and set your schedule. The instructors were easy to work with and the quality of the education was good as well.

Jacira Rocha Fortes
I just finished my Accounting & Bookkeeping course at Career City College. This was the best decision I have ever made. Great program!!! The instructors (specially Phillip Allums and Kerresa Wright) went above and beyond to help me during my journey, replying to my e-mails on time and calling regularly to follow up with my studies and keep me motivated. If you want to invest in your future, Career City College is the way to go. It is definitely worth every cent!!! Thank you instructors and staff!!!

William May
Great staff, informative course material, this has been one of the most important moments in my re-education. Thanks to all that helped me directly and indirectly.
I recommend this college for the great teaching from step one to the final step. Staff always helped when stuck or unsure of the steps to be taken.
By far one of the best experiences while being educated. Thanks again to everyone! Keep up the exceptional work!

Jessica James
I highly recommend Career City College. The instructors are informative, helpful, and very quick to respond if you ever have a concern or a question that needs to be answered. The courses are outlined clearly on the tasks that need to be completed. The information provided helped me grow and learn new things that will help me in my career search.
Thank you to Career City College for pushing me and thank you to all the wonderful instructors and staff that helped me along the way!
Just an overall positive experience!

Karla MacLennan
I had an amazing experience with the school and staff. I have learned more than I had expected to which will help me in my future endeavours. I’m very thankful I had such an amazing teacher throughout the whole course. When I needed a little push she was always able to give me one. My husband and I were starting our own small business and I was not sure where to start. This course gave me the confidence and knowledge that I needed.
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Fill out the form below to request more information, and one of our skilled Career Advisors will be in touch with you shortly. They can help advise you on career paths, provide program information, reserve you a seat, and process your application.