Build Your Career in Information Technology
Computer Hardware & Software
Cybersecurity Fundamentals
Cloud Technologies & AWS Learning
Operating Systems & Troubleshooting
IT Support & Technical Solutions
Certification-Aligned Learning
Networking & Infrastructure
Data Management & Storage
Critical Thinking & Ethical Practices
career
city
Is Our Information Technology Certificate Right for You?
You enjoy troubleshooting computer systems and networks
You’re interested in operating systems, servers, and security
You want hands-on training in IT support and networking
You want job-ready skills for IT roles
Course Overview
The Information Technology Certificate is designed for individuals looking to enter or transition into the fast-growing IT industry. This program provides foundational knowledge across core areas of information technology, including computer hardware and software, networking, operating systems, cybersecurity, and IT support.
Through theoretical instruction and applied learning, students explore how to support, maintain, and administer IT systems used in today’s workplaces. Graduates build foundational knowledge for IT roles across a wide range of industries that rely on secure and efficient technology infrastructure.
Prerequisites
- Applicants must have completed grade 12 or equivalent or have mature student status (at least 19 years old).
- Applicants must demonstrate English proficiency through any one of the following:
- Completion of grades 9-11, including English 11 with a grade of ‘C’ or higher from a country where English is one of the principal languages.
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction.
- Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program:
- IELTS Academic: overall score of 5.5 or higher.
- CAEL Test: Overall score of 40 or above.
- Duolingo English Test: Overall score of 95 or above.
- TOEFL iBT: 46 or above.
- CELPIP: Minimum scores – Listening-6, Speaking-6, Reading-5, Writing-5.
- Eiken: Pre-1.
- Cambridge FCE+: 160 or C | Cambridge Linguaskill – B2 or above.
- PTE: 43 or above.
- iTEP Academic: 3.5 or above.
- Mature student applicants: Applicant is 19 years or older at the start of the program and is a Canadian citizen or permanent resident who cannot access is their educational records or provide sufficient evidence of secondary or post-secondary education as outlined above:
- Applicant provides attestation that they have completed at least three years of full-time instruction in English in a country where the English is one of the principal languages, and
- Applicant completes an Accuplacer English Assessment (Next Generation: Reading, Writing and WritePlacer) and achieves the following minimum scores:
- Reading: 230
- Writing: 230
- WritePlacer: 4
Course Breakdown
IT 100 – Microsoft TrainingDevelop practical skills using Microsoft applications commonly used in professional and technical work environments.
IT 200 – PC SupportLearn techniques for diagnosing, troubleshooting, and resolving common computer hardware and software issues.
IT 300 – Information Technology (IT) FundamentalsBuild a foundation in information technology, including computer hardware, software, operating systems, and IT environments.
IT 400 – Communications, Operating Systems and Data ManagementExplore operating system concepts while developing essential communication and data management skills used in technical settings.
IT 500 – Networking FundamentalsGain an introduction to computer networking concepts, including network components, connectivity, and basic troubleshooting.
NAD 200 – Network AdministrationLearn how to support and administer network systems, including user access, configuration, and performance monitoring.
IT 230 – Database & Programming EssentialsDevelop foundational skills in databases and programming concepts used to store, manage, and work with data.
CYB 100 – Information Security in the Cyber WorldLearn core cybersecurity principles, including system security, data protection, and risk awareness in digital environments.
IT 350 – Windows AdministrationDevelop hands-on skills in managing Windows operating systems, including system configuration and user management.
BUS 100 – Business CommunicationsBuild professional communication skills required for effective collaboration, documentation, and workplace interaction.
GEN 200 – Career PlanningDevelop career readiness skills, including resume preparation, interview techniques, and job search strategies.
Job Opportunities
Graduates of the Information Technology Certificate may pursue roles that support data management, analysis, and database systems across industries.
Call Centre Agent – Technical Support: Provides technical assistance to users by troubleshooting hardware, software, and system issues through phone or digital channels.
Client Support Representative – Systems: Assists clients with system-related inquiries, helping resolve technical issues and ensuring reliable system use.
Computer Help Desk Representative – Systems: Responds to user requests by diagnosing and resolving system, hardware, and software problems.
Computer Help Desk Supervisor: Oversees help desk operations, supporting technical staff and ensuring efficient delivery of user support services.
Hardware Installation Technician: Installs, configures, and tests computer hardware and related equipment in organizational environments.
Hardware Technical Support Analyst: Analyzes and resolves hardware-related issues to maintain system performance and reliability.
Help Desk Technician: Provides front-line technical support by troubleshooting user issues related to hardware, software, and systems.
Software Installation Technician: Installs, configures, and updates software applications to ensure proper functionality and system compatibility.
Software Technical Support Analyst: Supports users by diagnosing and resolving software-related issues and assisting with application use.
Systems Support Representative: Provides technical support for computer systems, assisting users with system operation, access, and troubleshooting.
Technical Support Analyst – Systems: Analyzes system-related issues and implements solutions to maintain effective system performance.
Technical Support Supervisor: Coordinates and supervises technical support teams, ensuring quality service and effective issue resolution.
User Support Technician: Assists users with day-to-day technical issues, providing guidance and support for hardware, software, and system use.
Source: Government of Canada
Learning Model
Tuition Details
Our Information Technology Certificate program is available for the following price.
Domestic Student
$8,999.00
International Student
$9,249.00
All prices include books, materials, and GST.
Please visit our Finance Page to learn more about the many options that can help fund your education.
Financial Aid Options
Government Student Loans
The provincial and federal governments provide student loans! Loan amounts may vary depending on individual circumstances.*
Contact us today to learn what government student loans you are eligible for!
*Financial assistance is available for students that qualify. To determine your eligibility, please contact our Admissions Department.
Personal Funding Options
Don’t put your career on hold due to a lack of funding
There are many personal funding options available to you.
Contact us today to learn what personal funding options may be best for you
Public Funding Options
There are many public funding options available to you.
Contact us today to learn what public funding options may be best for you!
Disclaimer: This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.
Why Choose Career City College
Flexible learning, experienced instructors, and career-focused programs built for real-world success.
Learn
online
Study anytime, anywhere with easy-to-access online learning
Designated College
Career City College is regulated by the Private Training Institutions Regulatory Unit (PTIRU)
Study Anywhere in Canada
Learn from any province with fully online accessibility
Instructor Supported
Receive one-on-one support as needed by booking an instructor
Learn, Earn, Return
Graduates can upgrade skills while balancing work and life
Monthly Start Dates
Join most programs any month throughout the year
Career-Focused College
Career-focused program tailored to
today’s job market
Career Service Support
A Career Services Specialist works with you on your job search and career readiness.
